95bdt Privacy Policy — How We Handle Your Personal Data

01 Introduction

This Privacy Policy describes how 95bdt ("we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "the Player") who access or use the 95bdt platform at https://95bdt.io and any associated mobile-optimised interfaces operated under the 95bdt brand.

95bdt is committed to handling your personal data responsibly and transparently. This policy is written in plain English so that every player — regardless of their familiarity with legal or technical language — can understand exactly how their information is being used.

By creating a 95bdt account, placing a bet, or continuing to use the platform after this policy has been published or updated, you confirm that you have read, understood, and accepted the data practices described herein. This Privacy Policy forms part of the 95bdt Terms & Conditions and should be read alongside that document.

If you have any questions about this policy or about how your personal data is handled, please contact our support team at [email protected] at any time. Our team is available 24/7 in English.

02 Data Controller

For the purposes of applicable data protection law, 95bdt acts as the data controller in respect of all personal data collected through the platform. As data controller, 95bdt determines the purposes and means of processing your personal information and bears responsibility for ensuring that such processing complies with applicable legal obligations.

All data protection enquiries, subject access requests, correction requests, and deletion requests should be directed in writing to our support team at [email protected]. Please include your registered mobile number and account username in any correspondence to help us locate your records accurately. We aim to respond to all data-related requests within 30 days of receipt.

03 Data We Collect

95bdt collects personal data through several channels, including during the registration process, during the course of account use, through automated technical systems, and through direct communications with our support team. The categories of personal data we collect are summarised in the table above and described in detail below.

• Identity Data: Full legal name, date of birth, and government-issued identification number (National ID, passport, or birth certificate). This data is collected at registration and is required for age verification and KYC compliance.
• Contact Data: Mobile phone number, email address, and city of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Cox's Bazar, or Mymensingh). This data is used for account communications, support, and — with your explicit consent — promotional messaging.
• Financial Data: Mobile wallet identifiers (bKash account number, Nagad account number, Rocket account number, Upay account number), deposit and withdrawal amounts in BDT (৳), and full transaction history. This data is required to process payments and comply with anti-money-laundering obligations.
• Technical Data: IP address, browser type and version, device model and operating system, unique device identifier, session start and end timestamps, and connection type. This data is collected automatically through standard web server logs and platform analytics tools.
• Usage Data: Records of games played, wager amounts, bet outcomes, session durations, bonus claims and usage, page navigation history, and feature interactions. This data is used for responsible gaming monitoring, product improvement, and — with your consent — personalisation of your experience.
• Communications Data: Full text of live chat sessions, email correspondence, and any feedback or complaints submitted through platform channels. This data is retained for dispute resolution, quality assurance, and regulatory record-keeping purposes.

We do not collect any special categories of sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data as part of normal platform operations. If, in exceptional circumstances, health-related information is volunteered by a player (for example, in the context of a responsible gaming enquiry), it will be treated with the highest level of confidentiality.

04 How We Use Your Data

95bdt uses the personal data it collects for clearly defined purposes. We do not use personal data in any way that is incompatible with the purposes for which it was originally collected. The primary purposes for which we process personal data are as follows:

• To create, verify, and maintain your 95bdt player account in accordance with our Terms & Conditions.
• To process your deposits and withdrawal requests via bKash, Nagad, Rocket, and Upay, and to maintain accurate financial records of all transactions conducted in BDT.
• To verify your identity and age (minimum 21 years) as required by our responsible gaming obligations and to prevent underage access to the platform.
• To detect, prevent, and investigate fraud, money laundering, collusion, match-fixing, and other prohibited activities on the platform.
• To provide customer support, resolve disputes, and respond to enquiries submitted via live chat or email.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling and making self-exclusion and limit-setting tools available to you.
• To maintain the security and integrity of the platform, including detecting and responding to unauthorised access attempts, technical vulnerabilities, and system abuse.
• To improve the platform's products, features, and user experience through analysis of aggregated usage data.
• To send you transactional and account-related communications, including deposit confirmations, withdrawal notifications, security alerts, and policy updates.
• To send you promotional and marketing communications, including offers, bonuses, and tournament notifications, where you have provided explicit consent to receive such communications.

05 Cookies & Tracking Technologies

95bdt uses cookies and similar tracking technologies on the platform to ensure proper functionality, enhance security, and improve the user experience. A cookie is a small text file placed on your device by the platform when you visit. Cookies do not contain executable code and cannot be used to access other files on your device.

The types of cookies used by 95bdt include the following:

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing identifiers. These cookies cannot be disabled without impairing core platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and your last selected game category, to provide a more personalised experience across sessions.
• Analytics Cookies: Used to collect aggregated, anonymised information about how players navigate the platform — such as which pages are most visited and how long players spend in particular game categories. This data helps us improve the platform experience. No individual player is identifiable from analytics data.
• Security Cookies: Used to detect and prevent fraudulent activity, credential stuffing attacks, and bot-driven automated access. These cookies are strictly necessary from a security standpoint and cannot be disabled.

95bdt does not use third-party advertising or cross-site tracking cookies. We do not place tracking technologies on your device for the purpose of building advertising profiles or sharing your browsing behaviour with external advertising networks.

You may control cookie preferences through your browser settings. Please note that disabling strictly necessary or security cookies may significantly impair your ability to use the platform, including logging in to your account.

06 Third-Party Data Sharing

95bdt does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data with third parties only in the following limited and clearly defined circumstances:

• Payment Processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, and Upay to process your deposit and withdrawal transactions. Each payment partner operates under its own privacy policy and is bound by applicable financial regulations in Bangladesh.
• Identity Verification Partners: Where enhanced KYC verification is required, we may share identity documents with a trusted third-party verification service provider. All such providers are contractually bound to use your data only for the purpose of completing the verification check.
• Technology and Hosting Providers: We use third-party infrastructure services to host the platform, process data, and deliver communications. All such providers are engaged under data processing agreements that require them to implement appropriate security measures and prohibit them from using your data for any other purpose.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 95bdt, its players, or the public. We will notify you of any such disclosure where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the 95bdt business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any change to the applicable privacy policy in advance.

All third parties with whom 95bdt shares personal data are required to maintain appropriate technical and organisational security measures and to process that data only in accordance with our documented instructions. 95bdt conducts periodic reviews of third-party data processing arrangements to ensure ongoing compliance.

07 Data Retention

95bdt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following retention periods apply as a general guide:

• Active Account Data: Retained for the full duration of your account's existence on the platform plus a minimum of five years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of seven years following the date of each transaction, in accordance with financial record-keeping obligations.
• Identity Verification Documents: Retained for five years following account closure or the date of the most recent verification check, whichever is later.
• Support Communications: Live chat transcripts and email correspondence are retained for a minimum of two years for dispute resolution and quality assurance purposes.
• Technical and Usage Data: Aggregated and anonymised technical data may be retained indefinitely for platform analytics purposes. Data that can be linked to a specific individual is deleted or anonymised within 12 months of account closure unless a longer retention period is required by law.
• Marketing Consent Records: Records of marketing consent and opt-out requests are retained for the full duration of the relevant marketing programme plus three years, to enable us to demonstrate compliance with consent requirements.

When personal data is no longer required and the applicable retention period has expired, it is securely deleted or irreversibly anonymised using industry-standard methods. 95bdt does not archive or retain data beyond statutory retention periods for speculative or commercial purposes.

08 Security Measures

95bdt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to the following:

• SSL/TLS encryption for all data transmitted between your device and the 95bdt platform, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Encryption of sensitive data at rest within our database infrastructure, including password hashes, identity document references, and financial identifiers.
• Role-based access controls that restrict access to personal data to only those members of the 95bdt team who require it to perform their specific job functions.
• Regular security audits and penetration testing conducted by qualified security professionals to identify and remediate vulnerabilities in the platform infrastructure.
• Real-time fraud detection systems that monitor account activity for unusual patterns, multiple account access from a single device, and other indicators of security compromise.
• Two-factor authentication (2FA) availability for player accounts, providing an additional layer of protection against unauthorised access.
• Secure, redundant data backup procedures to protect against data loss due to hardware failure, natural disaster, or ransomware attack.

While 95bdt takes all reasonable and industry-standard precautions to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights, 95bdt will notify affected players promptly and take all necessary steps to contain and remediate the breach.

You also have a responsibility to protect your own account security. You must keep your password confidential, never share your login credentials with anyone, and notify 95bdt immediately at [email protected] if you suspect that your account has been compromised.

09 Your Data Rights

As a player registered on the 95bdt platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data that 95bdt holds about you, together with information about how it is being used and with whom it has been shared.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you. You may update certain account details directly within your account settings panel.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances, such as where the data is no longer necessary for the purposes for which it was collected. This right is subject to any overriding legal obligation to retain data (for example, financial record-keeping requirements).
• Right to Restriction: You have the right to request that 95bdt restricts the processing of your personal data in certain circumstances, for example while a correction request is being verified.
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to 95bdt in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including profiling for personalisation purposes.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10 Marketing & Consent

95bdt may send you promotional communications — including bonus offers, tournament announcements, seasonal promotions (such as Eid, Pohela Boishakh, or BPL season campaigns), and platform news — only where you have provided explicit prior consent to receive such communications at the point of registration or through your account settings.

Marketing communications from 95bdt are delivered exclusively via the contact channels you registered with your account (email address or mobile number). We do not send unsolicited SMS, push notifications, or third-party advertising to players who have not opted in to marketing.

You may withdraw your marketing consent and unsubscribe from all promotional communications at any time by contacting our support team at [email protected]. Opt-out requests are processed within 5 business days. Withdrawing marketing consent does not affect your ability to use the platform or receive transactional communications related to your account.

Please note that transactional communications — such as deposit confirmations, withdrawal notifications, password reset messages, and security alerts — are not marketing communications and cannot be opted out of while your account remains active, as they are necessary for the safe operation of your account.

11 Minors and Age Restriction

95bdt is strictly an adults-only platform. Access to and use of the 95bdt platform is permitted only to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21.

During the registration process, all players are required to confirm that they are aged 21 or above. Where we have reason to believe that a registered account belongs to a person under the age of 21, we will immediately suspend that account, refuse any pending transactions, and take all necessary steps to delete the personal data associated with that account, except where retention is required by law.

If you are a parent or guardian and believe that a person under 21 in your care has registered an account on the 95bdt platform, please contact our support team immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including account closure and data deletion where applicable.

12 Changes to This Privacy Policy

95bdt reserves the right to update, amend, or replace this Privacy Policy at any time. Any material changes to the policy will be communicated to registered players via a notice posted prominently on the platform and, where appropriate, via a direct notification to your registered email address or mobile number.

The "Last Updated" date displayed at the top of this policy and in the page header reflects the date on which the most recent version was published. We encourage you to review this Privacy Policy periodically to stay informed about how 95bdt is protecting your personal data.

Your continued use of the 95bdt platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should cease using the platform and contact our support team to request account closure.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 95bdt handles your personal data, please contact our dedicated data support team using the details below. All enquiries are handled in English and our team is available 24 hours a day, 7 days a week.

Email: [email protected]

Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)

Response Time: Under 15 minutes via live chat; under 2 hours for email queries.

Coverage: Serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh & Cox's Bazar.

When submitting a data-related request, please include your registered mobile number and account username so that we can locate your records accurately and respond to your request within the applicable timeframe.